No understanding of time pressure demands on customer. Appeared oblivious to the fact that customer waiting time was 3 hours, which is excessive. Not impressed with the lacklustre approach. No effort made to respond to customer concerns. No assurances that every effort would be made to speed up proceedings to facilitate customers time pressure demands. Long delay encountered. 3 hours approx. to complete routine service. ... Read more

As a woman I have had my fair share of car service mechanics talk over my head to my husband. From the moment we walked in we were both acknowledged straight away and the problems with my car were discussed with me. The whole experience from ringing garage to collecting car was professional and friendly and I will not be taking my car anywhere else in the future. My car purred out of the garage after its service and costs were really detailed and made sense. ???? ... Read more

Very helpful

Friendly and helpful staff

Was happy with the service, however extremely disappointed that I had to pay to get my reg number re-painted as it had faded away for a 2 year old car.
I've seen other VW tiguan 172 reg in my area and the same thing has happened ... Read more

from the moment we arrived we were treated courteously and professionally.

Top quality service.

excellent service from very friendly staff

Divanes are a very professional Business, who ensure that the customer is at the centre of all that they do. I have been a long-standing customer and always receive an excellent standard of customer service - nothing is too much trouble, and they are always willing to do extra work if needed. ... Read more